About Us

Located in Eastern Uganda, Pretoria Hotel Mbale has risen above all sorts of mediocrity in the hospitality industry. With us, you have found a place where you can be assured of the absolute best in hotel service. Our focus is to deliver comfort and splendour through our state-of-the-art hotel rooms and dining.

We want our guests to enjoy professional service at every point of contact with our well trained staff. We have created an all round facility where you can have both business and pleasure in equal measure. Besides our spacious rooms designed to help you relax, we have conference hall facilities with a capacity of up to 200 persons.
One of our unique approaches to hospitality is the provision of flexible services. We endeavour to deliver services that are tailored to your needs. If you need us to tweak your hotel room in a certain way such as avail a bottle of wine or a bouquet of flowers before you come in; we will do exactly as you wish.

In the spirit of maintaining high standards in hospitality, we ensure to provide high quality services guided by our ethical code of conduct. We want each one of our guests to be part of the many wonderful experiences available at our hotel.
Our mission is to be the best hotel in Mbale, synonymous with the best of Eastern Uganda’s culture, delicately fused with Western culture.

Contact our reservation desk and tell us what you need, and we will have it exactly as you ask.