Palace Hotel features a garden, shared lounge, a restaurant and bar in Mbarara. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

All guest rooms at the hotel come with a seating area and a flat-screen TV with satellite channels. The units at Palace Hotel feature air conditioning and a desk.

A continental breakfast is available every morning at the accommodation.

The area is popular for hiking, and car hire is available at Palace Hotel.

The nearest airport is Kasese Airport, 157 km from the hotel.