L’Hotel Le Confidentiel has a fitness centre, garden, a shared lounge and terrace in Arua. A hot tub and a car rental service are available for guests. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.

All rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms are fitted with a coffee machine, while some rooms also boast a balcony and others also feature pool views. At L’Hotel Le Confidentiel every room comes with bed linen and towels.